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Charlotte Maris
Refund Policy
Last updated: 28-02-2026
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1. Digital Products
Due to the nature of digital programs and downloadable content, purchases are non-refundable once access has been granted.
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2. Coaching & Training Services
Refund eligibility depends on the specific service agreement. Unless otherwise stated:
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Missed sessions are non-refundable
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Packages are non-transferable
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No refunds are provided for partially used services
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3. Exceptional Circumstances
In case of medical or serious personal circumstances, please contact us. Refunds or credits may be considered at our discretion.
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4. Right of Withdrawal (EU Consumers)
For online purchases, EU consumers may have a 14-day withdrawal right unless:
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The service has already started with consent
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The product is digital and access has been granted
By purchasing digital content, you may waive your right of withdrawal.
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